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  Why choose Vivid Edge?
  • Highly configurable engagement model - "Staff Augmentation to creating Center of Excellence"
  • Metrics driven performance measurement & process driven delivery model
  • ITIL compliant Processes
  • Robust Change Management Process for Customizations
  • Leveraging Knowledge Management for Help desk and Testing services

::Home / Services / Managed Services

Maintenance Services
Focus is to provide "Single Point of Accountability" for the complete application portfolio maintenance so as to improve the system availability and enhance productivity. Optimal shore delivery engagement model is used to provide 24X7 support for mission critical applications. Broad Services Offerings are,
  • MetricStream Applications and Technology Help Desk Level 1 & 2
  • SOA Integration Environment Help Desk Level 1 & 2
  • Maintain and enhance Custom Applications on Oracle and MetricStream
Test Centre Services
With Change comes the <>b>risk. Our approach is to design a Knowledge Repository based Testing approach to mitigate risks in a way, that ensures reduction in Cost of Change and increases the Speed of Change. Our systematic and robust testing approach improves the performance and availability of your systems post change. Broad Service Offerings are,
  • Functional & Business Flow Based Testing
  • Release Management/Operational Testing
Remote / Supplemental SOA Administration Services
  • Monitor & Maintain Oracle SOA Environment
  • Production and Development Weblogic Administration
  • Application of system Patches specific to Break-fix/Data-fix
  • Scheduled Software Updates (security and performance releases)